Archive for July, 2005

Google’s Catch-22

Tuesday, July 26th, 2005

Google, envisioned and originally developed by Page & Brin, first crawled the web in March of 1996. There were several pioneer concepts involved in making Google what it is today, but let’s look at the first two.

The Crawler

University professors for years have learned to publish or perish, and the papers they write are generally authored from extensive research. They, in turn, build on the research before them with their own work. The references in their work act as backlinks to the previous work, and these citations are important to add value and credibility to the current work.

Page began by trying to apply this same principle of backlinking to a search engine in evaluting sites returned on a search. About 10 million pages existed at that time, far, far less than the billions of pages today. Nothing new with this, as Alta Vista had already come online in December of 1995 with their own search engine. The difference came in the way Page envisioned being able to qualify the pages based on the number of backlinks and the value of each as related to the destination page. If you drop back one page on the backlinks, the value of that page, in turn, depends on the number and quality of the links into it. The whole process is complex and recursive, and the number of calculations involve increase much, much more rapidly than the number of pages indexed.

Evaluating the Links

Brin was the math genius here that helped Page with developing the mathematical process for evaluating the quality of the backlinks. This ranking system, now called PageRank, is patented by Google and has become one of the critical components in Google’s claim to fame. For example, a link into your site from a CNN page with high PageRank is probably worth much, much more than a link into your site from a college kid’s site listing his references for his or her term paper. Also, from looking at Google’s patent application, you can learn that Google is (or is planning to) include history information of the links in evaluating their quaility as well; i.e., the growth rate of links to your site and how long they have been there are all important.

The Catch-22

Now here is the problem. Tools are now available to anyone (we have them, we sell them) for evaluating the number and quality of links into your site. You can do your own backlink analysis now. In fact, this analysis is VERY important in the highly competitive web environment if you wish your site and pages positioned well on people’s returned results. Google doesn’t want you to have this information on your backlinks in their site, or you could figure strategies to spam their ranking. So Google cripples their link command you can use to get your backlinks there and your PageRank value displayed on their free toolbar so you can’t see what Google is really doing. The values they do give you are red herrings.

So what happens to my Google listing? My business site (it’s been around for years) positions well, but new sites are sandboxed. Not much value and I can’t even see the current links or PageRank. I go next door to Yahoo, MSN, and do my analysis. The backlink listing they return is highly accurate. I can assume these same backlinks exist in Google. My advertisement goes to Yahoo. It is up and I’m positioned very well in 3 days.

There is a catch-22 there. Google is protecting their system at the cost of driving customers away. I know how Google’s ranking system works. I work carefully and strategically following the rules over time and eventually get positioned well. Meanwhile, Yahoo and MSN run away with the goodies.

Want more on the history of Google? Try John Battelle’s article “The Birth of Google” in Wired’s August issue. Or better yet, check out John’s book The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed our Culture.

Vonage and Qwest Support Problems - Part II

Wednesday, July 20th, 2005

Both Vonage and Qwest have serious support problems. They can destroy your business. Enjoy the fun and blog these problems to the A-List blogs. Let’s get a swarm going.

Here are the page counts in Google today for these problems. Search on:
vonage +support +blog 127,000 pages
qwest +support +blog 78,500 pages

For more information, see our log of our problem in the certified letter we sent to Vonage at:
http://www.netadventures.biz/vonage.htm

For the A-List blogs, here is a short list:

The Daily Kos http://www.dailykos.com/
Eschaton http://atrios.blogspot.com/
Instapundit.com http://www.instapundit.com
Hugh Hewitt http://www.hughhewitt.com
Captain’s Quarters http://www.captainsquartersblog.com/
PowerLine http://www.powerlineblog.com/

Our own business site for email is at http://www.netadventures.biz.

Not getting a good Google position?

Tuesday, July 19th, 2005

Having trouble getting a good rank in the search engines? Having trouble getting on that first page? We just helped a client get to the #2 position in Yahoo with 51,000 compting sites on their search phrase. Let us help you get up there?

Here are some tips to get that position in Google:

  1. Google has a sandbox effect that sidelines newsites for several months. Use this time to build those all-important links into your site.
  2. You want LOTS of links going into your site with anchor text in those links that relates to your site topic. Some will be reciprocal, but build one-way links in as well.

  3. Be sure your page design is focused on a single topic.

  4. Be sure you aren’t using any tricks to position yourself. No cloaking, hidden text, or doorway pages.

  5. Remember that Google can’t index your site if your host isn’t up. Be sure you are using a reliable host

If all else fails, remember our book has a long, long list of tips to help you.

Qwest & Vonage

Tuesday, July 19th, 2005

Tip for the Wise: Don’t go Vonage. Their customer support is the worse of any company of which I have used products or service. They, with Qwest, have mangled our business telephone number to such a point that I can’t use it - the number is in limbo somewhere and has been in limbo land for 4 weeks.

To reach us now, use an alternate number at 503-952-6045.

Check it out vonage customer support by googling vonage +support +blog. I get 127,000 hits. If I were their CEO, I’d stop the ads until the support problem is fixed. What they have now exposes them to a LOT of liabilities.

Eyes on Google Results

Thursday, July 14th, 2005

When you are scanning the results of a search engine query, how do most people scan them? This is an important questions, as it determines where you should place your ad in the results for maximum exposure.

For the first time, an independent organization has studed this question using results from Google with a group of participants. With some search engines, how you bid determines if your listing is at the top of the page, in the column to the right of other listings, or in the body of the page. Also, the study shows the relationship of semantic indexing to the process as well as how peripheral vision is involved.

The report is $149, but you can get at overview of the results at:

http://searchenginewatch.com/searchday/article.php/3517551
For a sample of the report and order form, see:

http://www.enquiro.com/eyetrackingreport.asp

Web Site Architecture

Wednesday, July 13th, 2005

Look at a paragraph Frank Lloyd Wright wrote in 1908 (reprinted in Frank Lloyd Wright, Collected Writings, Vo. 1):

“A building should contain as few rooms as will meet the condition which give it rise and under which we live, and which the architect should strive continually to simplify; the ensemble of the rooms should then be carefully considered that comfort and utility may to hand in hand with beauty.”

This observation becomes more interesting if you replace “building” with “web site” and “room” with “page”:

“A web site should contain as few pages as will meet the condition which give it rise and under which we live, and which the architect should strive continually to simplify; the ensemble of the rooms should then be carefully considered that comfort and utility may to hand in hand with beauty.”

This becomes interesting if you design to this web architecture. One design strategy is to put as much as possible in the Welcome page. Since this page often gets far more hits than other pages, the idea is to try to put lots of keywords and hyperlinks on the page.

The better idea is to simplify that Welcome page. Identify the key client problems the web site addresses and motivate the user to link through paths that could lead the viewer to the solution to those problems.

Unlike Frank Lloyd Wright’s building, however, we often also have the challenge of optimizing the page for the search engines. The “door” in our analogy is the “call to action”, which is a part of the title in the organic search engine and the ad text & graphics in a PPC or banner advertisement.

Trends in Blogs & SEO

Monday, July 11th, 2005

Blogs are continuing to grow very, very fast.

Technorati now tracks over 13 million blogs, and this is increasing at 30,000 blogs a day. Blogs are having more and more cultural influence.

Good search engine positioning will continue to increase in cost.

Competition for good positions in the search engines is increasing, and more people are willing to pay more for those positions. Expect to pay more for that PPC.

The government will try to control the Internet - but will fail.

One popular way is to try to tax it. Those who try it get blogged out of office.

Mose SEO and blogging jobs stay home.

Both of these categories are so dependent upon the cultural forces that they remain difficult to export.

Blogging and Search Engine Optimization

Saturday, July 9th, 2005

Need help on search engine optimization or blogging?

We’ve just updated both of our e-books:

  • Search Engine Positioning and Web Site Promotion is now Version 7.0. This week we got a site with over 45,000 competing web pages for their keyword phrase to the #2 slot on the first page. Not bad. Version 7.0 tells how we did it - along with a lot of other great search engine information. Get the scoop on search engine optimization Order today.
  • Our Blogging for Success Book is already in Version 2.0 We couldn’t find a book that answered our.questions, so we asked the experts and then wrote our own book. Order this book

More on Poor Vonage Support

Saturday, July 2nd, 2005

Know something? If I had searched the blogosphere before I installed Vonage I wouldn’t have jumped. Try searching Google on Vonage +support +blog. Wow - 92,000 hits. Are they reading this?

Vonage’s Web and phone support is a jumbled mess by ZDNet’s Russell Shaw — Vonage’s Web site, as well as its phone-based tech support -have some endemic and major taxonomy and usability issues. Vonage, why are you making us work so hard to find the help resources we need?The information is all there, and is quite informative, but requires the mouse-click equivalent of search parties to locate.Let me explain.The [...]