Know something? If I had searched the blogosphere before I installed Vonage I wouldn’t have jumped. Try searching Google on Vonage +support +blog. Wow – 92,000 hits. Are they reading this?
Vonage’s Web and phone support is a jumbled mess by ZDNet‘s Russell Shaw — Vonage’s Web site, as well as its phone-based tech support -have some endemic and major taxonomy and usability issues. Vonage, why are you making us work so hard to find the help resources we need?The information is all there, and is quite informative, but requires the mouse-click equivalent of search parties to locate.Let me explain.The [...]
{ 2 comments… read them below or add one }
http://blogs.zdnet.com/ip-telephony/wp-trackback.php?p=418
For more, see:
http://www.netadventures.biz/vonageproblem.htm
You must log in to post a comment.