Archive for the ‘General’ Category

Spam Problem and more

Friday, March 2nd, 2007

Last month was busy here working with 4 clients. There is a bad link problem on this site with many links to our SEO book site going to to an old domain name. We are fixing these with time, but the correct link to our seo book is http://www.the-seobook.com.

We had a massive spam load toward the end of February as some black botnet launched an attack on us. We’ve collected all the hosts involved and posted them at:
http://www.creatingnewworlds.org/badhosts.htm.

Please help us kill all of these hosts. Each one is doing illegal activity. Moreover, we’ve also posted this on digg.com at:
http://www.digg.com/search/page3?s=spam&area=all&type=both&search-buried=0&age=7&sort=new&section=news

Please “digg” this article to help move it to the first page.

Our goal is to move links to the badhosts listing and the larger list to over a 100 blogs to really kill the hosts involved, but this takes time and financial resources.

Magazines and the rest of the media is not doing much on this. Probably afraid of being sued by the hosts. The government has failed us in this - which means the Republicans are dead in the next election. It’s up to the millions of users to stop this. Take the hosts down.

Comcast Email is for the Birds

Thursday, January 4th, 2007

For the second time, we’ve had a client having problems with their email through Comcast. Comcast is blocking their email when using another host, even though they aren’t spamming. Contacting Comcast about it doesn’t do anything. Comcast is on our blacklist of hosts that support spammers at:
http://www.creatingnewworlds.org/stopspam.pdf

They are also on our short list of the most serious offenders. This list is at:
http://www.creatingnewworlds.org/badhosts.htm

We use Comcast broadband services at the moment, but do not use their email because of these serious problems. We had our Comcast address deleted from our email program when we saw strong evidence that they had sold our address and we started getting spam on the Comcast address. Since we never used the address, the only way anyone could have gotten it was from Comcast.

Our advice to our clients: Don’t use the Comcast POP server for your email, and don’t use a Comcast email address on any other hosting system for people to contact you. You could very well never get that email from a potential client from Comcast blocking. And Comcast won’t tell you what they are doing. Nor can you recover damages.

Qwest & Vonage

Tuesday, July 19th, 2005

Tip for the Wise: Don’t go Vonage. Their customer support is the worse of any company of which I have used products or service. They, with Qwest, have mangled our business telephone number to such a point that I can’t use it - the number is in limbo somewhere and has been in limbo land for 4 weeks.

To reach us now, use an alternate number at 503-952-6045.

Check it out vonage customer support by googling vonage +support +blog. I get 127,000 hits. If I were their CEO, I’d stop the ads until the support problem is fixed. What they have now exposes them to a LOT of liabilities.

Vonage and Qwest have serious support problems

Friday, June 24th, 2005

Thinking about switching to a Vonage Internet phone? Think again.
We had a business phone with Qwest. On 6/22 we requested, through Vonage, to transfer this number to my Vonage Internet line. Qwest released the number for Vonage on 6/23. My business line - listed in DEX with an ad for $165 a month - now doesn’t work.

Vonage says they can’t do anything about it. Qwest says they can’t do anything about it. Well, I sure can.

We’ll keep you posted on how long it takes Vonage to get me connected. Meanwhile, my listed business number in the yellow pages, Internet local directories, and all my Internet web sites doesn’t work.

Right now both Qwest and Vonage and pointing fingers at each other - saying it’s the other guy’s fault. I don’t care whose fault it is - until it is resolved, it’s the fault of both.

Update: Qwest says they notified Vonage on 6/21, then dropped me on 6/23. That is a normal path.

OK Vonage - the ball is in your court…. Why didn’t you pick up the number?

Update: 6/27 - my business phone is still dead, and Qwest and Vonage still point fingers at each other. We are dropping Vonage completely, but Qwest says it will take 2 weeks to restore my service. Meanwhile, between them, there will be a bill sent through the state attorney general.