Archive for the ‘Qwest’ Category

Vonage and Qwest Support Problems - Part II

Wednesday, July 20th, 2005

Both Vonage and Qwest have serious support problems. They can destroy your business. Enjoy the fun and blog these problems to the A-List blogs. Let’s get a swarm going.

Here are the page counts in Google today for these problems. Search on:
vonage +support +blog 127,000 pages
qwest +support +blog 78,500 pages

For more information, see our log of our problem in the certified letter we sent to Vonage at:
http://www.netadventures.biz/vonage.htm

For the A-List blogs, here is a short list:

The Daily Kos http://www.dailykos.com/
Eschaton http://atrios.blogspot.com/
Instapundit.com http://www.instapundit.com
Hugh Hewitt http://www.hughhewitt.com
Captain’s Quarters http://www.captainsquartersblog.com/
PowerLine http://www.powerlineblog.com/

Our own business site for email is at http://www.netadventures.biz.

Qwest & Vonage

Tuesday, July 19th, 2005

Tip for the Wise: Don’t go Vonage. Their customer support is the worse of any company of which I have used products or service. They, with Qwest, have mangled our business telephone number to such a point that I can’t use it - the number is in limbo somewhere and has been in limbo land for 4 weeks.

To reach us now, use an alternate number at 503-952-6045.

Check it out vonage customer support by googling vonage +support +blog. I get 127,000 hits. If I were their CEO, I’d stop the ads until the support problem is fixed. What they have now exposes them to a LOT of liabilities.